Privacy Policy

NavigateMagic (“the App”) is owned and operated by DataInsights DWC LLC. ​We respect your privacy and are committed to protecting your personal information in compliance with applicable law and Google Play’s developer policies.

Information We Collect

  • Location Data: NavigateMagic collects precise location data from your device to provide core app functionalities, including but not limited to:
  • Turn-by-turn navigation
  • Real-time routing and traffic updates
  • Fleet and route compliance monitoring (e.g., avoiding low bridges, vehicle-specific routing)
  • Proof of delivery and operational validation
  • Location data is collected even when the app is running in the background, if explicitly permitted by you, to ensure accurate navigation and job tracking.
  • Other Information
    • When using NavigateMagic, we may collect:
    • Device information: Device model, OS version, unique device identifiers.
    • Usage data: App interaction events, routing requests, error logs, and performance metrics.
    • Diagnostic/log data for app improvement and troubleshooting.
    • Optional user identifiers (such as account login email) if integrating with a fleet platform or management system.
    • User-Supplied Information: You may provide other personal information, such as your name, contact details, or business information, only if required for operational or support purposes.

How We Use Your Information

We use information to:

  • Provide accurate and compliant navigation tailored for hauliers/trucks
  • Validate deliveries and routes for operational integrity
  • Improve app performance, security, and user experience
  • Communicate with you regarding the app or respond to support inquiries

Sharing Your Information

 We do not sell or rent your personal data. We may share data with:

  • Your employer or the company managing your fleet (if applicable and as agreed)
  • Trusted third-party service providers for operational support (e.g., telematics, traffic, and mapping service partners)
  • Authorities or legal entities, only if required to comply with legal obligations
  • All sharing is restricted to the minimum necessary and, where possible, data is pseudonymized or aggregated.

Data Retention

We retain your data only as long as required to fulfill our contractual and legal obligations or you/your company’s operational needs. Location data related to delivery proof or route logs may have legally required retention periods.

Your Choices & Permissions

You can manage location permissions in your device settings. Please note disabling location services will prevent the app from functioning as intended.

You can request access to or deletion of your personal information by contacting sales@hauliermagic.co.uk.

Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

Children's Privacy

NavigateMagic is intended for business use only and not for individuals under the age of 16. We do not knowingly collect information from children.

Cookies & Analytics

NavigateMagic does not use cookies. If you use web-based portals or associated websites, please refer to our Cookie Policy.

Third-Party Links

The app or related web portals may link to third-party services. These have their own privacy practices. We encourage you to review those policies separately.

Changes to This Policy

We may update this privacy policy as needed. Updates will be posted in-app and/or on our website. Please review this policy periodically.

Contact Us

If you have any questions about this privacy policy, including your rights or our data practices, please contact us:

Email: sales@hauliermagic.co.uk

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